With VoIP (Voice over Internet Protocol), voice travels across the same network as your data. Customers dial one number and the system finds you, whether you’re on a PDA, cell phone, laptop or a remote office phone.
VoIP eliminates the need to send multiple messages via a variety of channels to reach your company. It also reduces frustration with slow response when a customer leaves only one message on one device.
Your entire staff— telecommuters and road warriors included—also reach each other more easily, enabling significant benefits:
- Improved collaboration
- Increased productivity
- Better-served customers
With VoIP, you communicate better, boost productivity and make it easier for people to do business with you.
A Reliable VoIP Provider for Your Business
Emerald’s team of business professionals and certified, experienced engineers work with you to ensure VoIP creates a solid return on investment for your business. It can be added to your existing network to enable a variety of benefits:
- Decrease expenses and recurring costs
- Support remote offices and mobile users
- Implement call center features
- Enable real time reporting to understand call trends
- Simplify changes and system administration
Emerald implements the right VoIP solution for your business, applies it carefully to prevent glitches and trains employees on the new system.
We offer a top-notch team of certified engineers, project managers and experienced business professionals who work with your internal IT staff. Together, we create VoIP solutions that will make a real difference in your company’s ability to operate efficiently and effectively.
Contact us to learn more Emerald’s VoIP solutions and how they can help your company optimize business communications and boost productivity.